Terms Of Service

These terms of use ("Agreement") are an agreement between you ("User", "You" or "Your") and Trivelles Grand Limited. This agreement sets out the terms and conditions for your use of us and the products and services provided on our website (collectively referred to as "services").

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1- Additional guidelines and agreements. Your use of the service is also subject to the following guidelines, which are incorporated into this agreement by reference. By using the service, you also agree to be bound by the following policy terms:
  • Acceptable use policy
  • Copyright infringement policy
  • Data requirements policy
  • Privacy statement
Additional terms may also apply to specific services and may be incorporated into this agreement by reference.For example, affiliate agreements, domain registration agreements, reseller agreements, and VPS supplementary agreements may also apply to you and will be included in the agreement.

2- Account Eligibility

1- By registering or using the service, you declare and warrant that:

You are over eighteen (18) years old. The service is only available to users over eighteen (18) years old. Anyone under the age of eighteen (18) who uses or accesses the service is unauthorized and violates this agreement.

2- If you use the service on behalf of another party, you agree that you have the right to bind that other party to comply with this agreement and act on behalf of that other party regarding any actions you may take in relation to the Seize service.

You are responsible for providing accurate, up-to-date and complete information in the registration form, including an email address that is different from the domain you registered.

If there are abuse issues or need to contact you, we will contact you.

3-Use our registered primary email address. You are responsible for ensuring that your account contact information (including any domain accounts) is always accurate, accurate, and complete. We are not responsible for any interruptions in service provision, including but not limited to domain registrations due to expired contact information related to the domain.If you need to confirm or change your contact information, please send an email to our sales team or update your contact information through our billing and support system. Providing any type of incorrect contact information may result in the termination of your account. You may need to provide a government-issued ID, and you may need to provide a scanned copy of a credit card used for verification in shopping or other situations. Failure to provide the requested information may result in the rejection of your request. Any use of your account and any activity that occurs through your account. You are responsible for maintaining the confidentiality of your password and other information related to the security of your account.

3- Company Content

Except for user content (see below for definition), all content provided through the service, including layout, text, graphics, images, videos, information, software, audio and other files, as well as your choice and location, and use in the service Any delivered software (collectively referred to as “Company Content”) belongs to the company or its licensors. Unless expressly permitted by this agreement, no part of the company content may be modified, copied, distributed, designed, copied, republished, uploaded, extracted, displayed, published, transmitted, sold or used for any purpose in any form or manner.. . You may not directly or indirectly reverse engineer, decompile, disassemble or attempt to obtain the source code or other trade secrets of any company content. Unless expressly permitted by this document, any use of company content is prohibited, and your right to use the service and any company content is automatically terminated. All rights to use company content not expressly granted in this agreement belong to the company and its licensors.

4- User content

You can upload, save, publish, view and distribute information, text, photos, videos and other content of your website on or through the service (collectively referred to as “user content”).

User content includes any content posted by you or users of any website (“User Site”) hosted by you through the Service. You are fully responsible for all user content and all transactions or other activities that occur on or through the user page. By publishing or distributing user content on or through the service, you declare and warrant that

(i) you have all the necessary rights to publish or distribute such user content, and

(ii) that you publish or distribute such user content does not infringe on demand or The rights of third parties have been violated.

Only for the purpose of providing services, you grant the company a non-exclusive, free, global right and permission:

(i) use, copy, public performance, public display, modification, translation, excerpt (in whole or in part), release And distribute user content;

(ii) make backup or archive copies of user content and user websites. Unless expressly granted in this document, the company does not obtain any rights, ownership or interest in user content, all of which are still unique, and we cannot control the content of user content or any information, and are not responsible for it. Through our computers, network centers and access points or the Internet.

We do not track user content. However, you acknowledge and agree that we can take immediate corrective measures at our own discretion, but it is not necessary to do so, including but not limited to the complete or partial deletion of user content or user sites and suspension or termination. If you do violate the terms of this agreement, any Service refunds.

You hereby agree that the company is not responsible for any corrective measures we may take.

5- Additional user responsibility.

You are fully responsible for all activities that occur on or through any user website (regardless of whether you authorize it) and all transactions or interactions with end users of your user website.

Websites with applicable terms of use and privacy policies, including any necessary disclosures or explanations about the functions of their user websites and any goods or services provided through their user websites.

You will fully cooperate with TrivHost on the provision of our services. You are solely responsible for providing any hardware or software you may need to use the service.

Delay in performing its obligations under this agreement will extend the time for TrivHost to perform its obligations, subject to its performance.

6- Comply with applicable laws.

You agree to abide by all applicable laws, rules and regulations, including but not limited to all local regulations governing your organization in terms of user content, user websites, online activities, emails, and service use. lie in.

In particular, but not limited to, you agree to comply with all applicable laws related to the transmission of technical data exported to or from the United Kingdom or the country in which you live.

Services are controlled and operated by our offices in the United Kingdom (although we may share information with third parties around the world to help us provide the services described in the privacy policy), and we do not guarantee that these services are suitable or available for use in other locations .

Services in other locations are at your own discretion and risk, and you are solely responsible for complying with all applicable laws in these locations.

We do not provide services that are prohibited by law. In accordance with European Directive 95/46/EC, General Data Protection Regulation 2016/679) (“GDPR”) and all applicable national implementation laws in your jurisdiction and personal data about your subscribers or customers, you acknowledge and agree You are the person responsible (the term is defined in the GDPR), and we are the processor (the term is defined in the GDPR), because you can only store personal data through our services when permitted and are bound by the terms of this agreement . … You also acknowledge and agree that you are responsible for complying with all data controller obligations under applicable laws (including GDPR).

To the extent that the GDPR applies to you, you declare and warrant that by using our services, you will clearly and clearly describe in writing how you want to use the personal data collected, and ensure that you have the legal basis for the transmission of such faces . Personal data is transferred to us, and you have the necessary permission to receive and process (eg save) this personal data on your behalf.If you are a GDPR controller, the additional data processing conditions listed here apply.

7- Certain services; 404 error page

If you do not customize the 404 error page, the company will customize a standard 404 error page, which will appear when an Internet user enters a URL associated with your domain but does not have a file.

By not customizing the 404 error page, you agree and authorize the company to host the standard 404 error page and related content on your website.

The company’s 404 error page can only contain advertisements and materials selected by other companies. This may include, but is not limited to, third-party websites, third-party products and services, and/or Internet search engines.

You can change the 404 error page settings at any time. Collect and retain all revenue from such promotions and other materials.

8- Third-party products and services

1- Third-party vendors

We may provide certain third-party products and services. Such products and services may be subject to the terms and conditions of third-party providers. Third-party discounts, promotions and special offers may be subject to additional restrictions and restrictions imposed by third-party providers.

2- You must approve the terms and conditions for the purchase and use of goods or services from specific third parties with whom you do business. For links to terms and conditions, see Appendix A. From some third-party vendors. Appendix A is an indicative list of goods or services provided by external suppliers, not an exhaustive list. The company makes no representations or guarantees in any form regarding the quality, availability or timeliness of third-party goods or services. All transactions between you and these third-party providers are at your own risk.

3- Third party website.

The Services may contain links to other websites that are not owned or controlled by us (“third-party websites”), as well as articles, photos, text, graphics, images, designs, sounds, videos, information and other content or elements that belong to or come from Third parties (“Third Party Content”). We are not responsible for any third-party websites or third-party content accessed through the service. Third-party websites and third-party content will not be researched, monitored, or if you choose to visit third-party websites or access or use third-party content, you are at your own risk and should understand that our conditions and guidelines no longer apply. rule. You should review the applicable third-party terms and policies, including privacy and data collection practices, on each website you visit.

9- Company account and system security.

1- You are responsible for ensuring that the scripts and programs installed on your account are safe and that the directory permissions are set correctly regardless of the installation method.

2- If possible, set permissions for most directories to 755 or as strict as possible. The user is fully responsible for all actions taken under his account. This includes leaking credentials such as usernames and passwords.

3- You need to use a strong password. If you use a weak password, your account may be locked until you agree to a more secure password. Audits can be performed to prevent the use of weak passwords. If the review is in progress and your password is found to be weak, we will notify you and give you time to change or update your password.

4- The password before the account is locked. Services, including all connected networked computers, networks and devices, are only for use authorized by the customer.

5- We can monitor our systems, but are not required to do so, including but not limited to ensuring authorization to use, preventing unauthorized access, and reviewing safety, survival, and operational safety procedures. , Inspection, recording, copying and use for authorization purposes.

6- By using the service, you agree to monitor for these purposes. Any account that connects to a third-party network or system without the permission of the third-party will be suspended. Or systems beyond your direct control require the explicit written consent of a third party.

7- At our discretion, we can request documents to prove that you are allowed to access third-party networks or systems. Deactivate and/or cancel. If you do not delete your account after we notify you of the ongoing problem, we reserve the right to keep your account.  

8- Upon request, we will liquidate your account and charge additional fees. We reserve the right to transfer your account from one data center to another in accordance with applicable data center guidelines, local laws, or for technical or other reasons. The reason will not be notified otherwise.

9- Billing and Payment Information

1- PrePaid Payment :

You are responsible for ensuring that your billing information is up to date and that all bills are paid on time. You agree to pay for the services within the time limit for providing these services. In accordance with applicable laws and regulations, we may decide on our own to pay for unpaid invoices in your billing account. 

2- Auto-Deduction

Unless otherwise stated, you agree that you may be charged before you notify us that you wish to cancel the service, but we are not obliged to use your credit card or other payment information we hold to automatically charge you for service interruption on a regular basis.

3- Add Funds

Unless otherwise stated, you agree that you may be charged before you notify us that you wish to cancel the service, but we are not obliged to use your credit card or other payment information we hold to automatically charge you for service interruption on a regular basis.

5- Delay Payment or No Payment

Any unpaid bills may cause service suspension or termination. Account access can only be restored after payment is received. If you fail to pay the fees specified in this document, we may suspend or terminate your account and charge the company’s fees, including but not limited to arbitration and legal fees and reasonable legal fees. We will not activate new orders or new packages for customers with outstanding account balances.

6 – Domain Payment

Domain registration. No refund will be given after the domain name is registered. Domain name update. You can manage domain renewal in the control panel. The domain renewal notification is provided as a reminder, and we are not responsible for any failure to renew the domain or notify the domain renewal. No refunds will be issued after the domain name is renewed.

7- Violation – Farud – Scam

Your improper or fraudulent use of credit cards, payment cards, wire transfers, e-checks or other payment methods will violate this agreement. We may report such abuse or fraudulent use at our discretion. Government and law enforcement agencies, credit reporting agencies, financial institutions and/or credit card companies.

8- Invoice Issue

If you have any questions about debiting your account, please contact our billing department.

9- Update Pricing

The company reserves the right to change the price, monthly payment amount or other fees at any time, and we will notify you at least thirty (30) days before charging you any price changes. Regularly check the billing information we provide through user billing tools or other communication methods, including any notices we send or publish.

10- Discount Code or Coupon

Discounts and coupon codes are only for new accounts or new customers and cannot be used to purchase domain registration unless otherwise stated. If you have previously registered for a specific domain, you will not be able to use other coupons to register for that domain again in the future. date. Any account that violates these guidelines will be reviewed by our sales team, and appropriate payments will be credited to the account. Misuse of coupons is unacceptable and may result in the suspension or termination of your account. All coupons and discounts only apply to the original purchase and do not affect renewal or recurring prices.

 

10- Money Back Guarantee 

Dedicated Server No refunds on dedicated servers. The thirty (30) day money-back guarantee does not apply to dedicated servers. General services and services operated by dealers. The company provides a 30-day money-back guarantee for shared hosting services.

If you are not completely satisfied with these hosting services and cancel your account within thirty (30) days of subscribing to the service, you will receive a full refund of the hosting. It applies to the cost of hosting services, not to the cost of additional products or services.

Please refer to the Non-Refundable Products and Services section for more information about our refund policies for other products or services.

11- Cancellations and Refunds

Only new accounts are eligible for refunds. For example, if you already have an account with us, cancel it and register again, or open a second account with us, you are not entitled to a refund. …

Violation of this agreement will invalidate your rights under the return policy.

Non-returnable goods and services. Notwithstanding anything to the contrary in this agreement, refunds for Sectigo WebDNS, dedicated servers or additional products or services (such as Codeguard, digital certificates, hosting) (including but not limited to management fees and/or taxes) are non-refundable.

The total installation cost of VPS, SiteLock specific software and/or other company’s products or services. Cancel the program.

You can stop using these services or cancel them from the control panel. If you terminate the service, you will need to pay all fees and charges incurred before the effective date of such termination.

If you request to suspend or delete your customer account, your access to dashboard management will be blocked, and you will not be able to access the billing system to update products or services or update your account information, but you can still access the services you purchased.

Use until the end of the prepaid period.

12- Termination

We may terminate all or part of your access to the service, including deleting or seizing all files, content and/or domain name records, without notice if the following situations occur:

(i) You have failed to pay the fees owed to TrivHost

(ii ) You object to violating any clause of this agreement;

(iii) Your actions may harm TrivHost or others, bring TrivHost or others to justice, or disrupt TrivHost’s business (at TrivHost’s sole discretion); (iv) Offend TrivHost employees in any way;

(v) For any other legal reasons, including in accordance with applicable laws or the provisions of this agreement. In this case, TrivHost will not reimburse any fees paid before such termination, and you will be required to pay all fees and charges incurred before such termination takes effect.

13- CPU, Bandwidth and Disk Usage

Allow the use of CPU and hard disk. Shared hosting space can only be used for web files, active emails, and user website content. Hosted shared space cannot be used for storage (media, email or any other data), including external storage of email, email or FTP hosts.

We expressly reserve the right to review the CPU usage, disk space, and other excessive resources that may be caused by violation of this agreement or acceptable use policy of any shared account.

For accounts that violate these terms and other policies, we can terminate access to the service or delete or delete user content at our sole discretion.

The use of dedicated VPS is limited by the resources allocated to the plan you purchased. Bandwidth usage. For shared hosting services only, bandwidth usage is not measured (that is, not tracked).

Bandwidth usage for dedicated services, resellers, and VPS is subject to plan terms and conditions and Purchased those available on the panel.

14- Reseller Terms and Client Responsibility

Shared accounts cannot be used to resell web hosting to anyone. If you want to resell the host, you need to use a reseller account.

Resellers must ensure that each of their customers, customers or users (“Reseller Users”) comply with this agreement, including (for clarity) Appendix A. Dealers are responsible for assisting dealer users, including providing customer service, billing assistance and technical support.

Contact us, we reserve the right to block the dealer’s customer account before the dealer takes responsibility for the dealer user.

For security reasons, all support requests must be submitted by the dealer on behalf of the dealer user.

The distributor is also responsible for all content stored or transmitted under its distributor account and the behavior of distributor users. For violations of the law or this agreement, the company can hold any distributors accountable.

The company is not responsible for the actions or negligence of our dealers. The dealer promises to compensate the company’s liability and all claims made by the user due to the dealer’s actions or omissions.

The company reserves the right to review our dealers. Program at any time. The changes will take effect when they are posted on the Internet or at a later date determined by the company.

The distributors in the company’s distributor plan are fully responsible for the billing and technical support of each registered user of the distributor.

15- Limitation of Liability

In all cases of limitation of liability, the company, its directors, employees or representatives are liable to you or a third party for any of the following, the following, exception examples or any usable or usable manuals or manuals used by the user,

Occupation from the website or warnings about such possibilities. You or any party you specify will be limited by the amount that the company paid for the service for any reason and regardless of the nature of the action three (3) months before the first action.

The liability measure is an additional limitation, which will not increase due to the existence of multiple claims

16- Compensation

 You agree to indemnify and defend the company, our affiliates and their respective officers, directors, employees and agents (all referred to as the “releasing party” and collectively referred to as the “releasing party”) from anyone’s claims, damages,

Damage to the liability, litigation, claim, litigation (legal or administrative litigation) and expenses (including but not limited to reasonable attorney’s fees) of any third party threatened, claimed or levied against any party due to

(i) your use of the service,

(ii) Your breach of this agreement;

(iii) Your actions or omissions. The terms of this section will continue to be effective after the termination of this agreement.

17- Backups and Data Loss

Use the service at your own risk for backups and data loss. The company does not back up any dedicated accounts or services you have purchased.

You should not rely on the company for backups. You are responsible for keeping backups.

The company is not responsible for the files and/or data stored in your account. You agree to take full responsibility for all files and data transferred and to keep proper backup copies of all files and data stored on the company’s servers.

18- Limitation of Liability and Warranty

The services provided under this agreement are provided “as is” and “available”. Unless explicitly stated in this section, the company and our subsidiaries, employees, agents, suppliers and licensors do not provide all guarantees, including but not limited to their guarantees. The company and our offices, employees, agents, suppliers and licensors do not make any representations or warranties

(I) the service will not be interrupted, error-free or completely safe;

(II) about the possible results of using this service; or

(III) ) Regarding the accuracy, reliability or content of the information provided through the service. The company and our offices, employees, representatives, suppliers and licensors are not responsible for the content of any data transmitted.

Stored for the user, or stored by the user, or stored by the user in the service, or stored by the service.

The terms of this section apply to any termination of this agreement.

19- Complete Agreement

This agreement, including the guidelines and documents incorporated by reference, supersede all previous discussions, negotiations and agreements between the parties on the subject matter of this agreement.

This agreement constitutes the only and complete agreement between the parties on this matter and is hereby proposed.

20- Amendment Agreement or the Services

We may change or modify this agreement at any time. We will post any significant changes to this agreement within thirty (30) days of posting the changes on our website, and at the end of this agreement, we will state the last revision date of these terms.

Any changes or modifications to this agreement will take effect on the date specified in the notice posted on this page and will be binding on you. If no date is provided, your use of the service after such changes or changes will mean that you accept the revised agreement. If you do not agree to this agreement, you have no right to use or access the service.

21- Successors and Permitted Assigns

Without the company’s prior written consent, you may not assign or transfer this agreement or your rights or obligations therein. Any attempt to transfer in violation of this agreement will be invalid.

Our rights and obligations under this contract may involve subcontractors or agents performing our obligations under this contract and exercising our rights under this contract without the consent of the user.

This agreement is binding and is in the interests of both you and your successors. And effective tasks.

22- Force Majeure

If any party fails to perform or delays performance of any of its obligations under this agreement (fail to pay before the due date), if such failure or delay is directly or indirectly caused by forces beyond reasonable control, then Neither party bears any responsibility.  

Including: but not limited to fires, floods, natural disasters, industrial actions, accidents, hostilities or terrorist acts, traffic or communication interruptions, delivery bottlenecks, or a third party’s violation of obligations related to the manufacture or delivery of equipment or materials to designate a contracting party to perform its duties Obligations under this document.

23- Third-Party Beneficiaries

Unless expressly stated otherwise in this agreement, nothing in this agreement is intended and nothing in this document shall be construed as granting anything other than the parties to this agreement and their respective authorized heirs and assigns.

Third-party product or service providers listed as third-party beneficiaries in the service description are the intended third-party beneficiaries of the terms of this agreement, especially in terms of their products or services. And have the right to directly apply the terms of this agreement to products or services related to users as if they were part of this agreement.